Why you shouldn’t judge a product on its features

I attend a lot of product demos. 50% of the conversations in these demos are about features. Does it do [this]? Does it integrate with [this]? How is it different from [this]?

This is all quite understandable. It’s essential to know a product’s basic features in order to get a basic grasp of what it does. But judging a product purely on its feature count is too binary, and…