When I first stepped into the world of legal technology, I was confused. I thought I knew a thing or two about technology, but there was a whole category of words, phrases and acronyms that I had not heard before. There was another category of things that I thought I…

What does Chat GPT do? Chat GPT landed back at the end of 2022 from a company called Open AI. If you have not yet had a play around with it, you can do so here. It’s a very impressive tool indeed. You can ask it a question and receive seemingly magic results. …

In this article, I identify three things that I hear regularly in conversations around legal tech. While many of these things might seem obviously true at first glance, I try to explain why there is more to them than meets the eye. 1. “Features matter the most” The problem When embarking on a legal tech project, it’s…

Is paperless working possible in legal? Before I started my law degree, I worked as an IT administrator at a high street firm near where I grew up. Alongside advising solicitors to reboot Windows XP if they encountered issues with their computers, I was also in charge of organising the stationery cupboard. …

The benefit of the new Why lawyers should entertain new ways of doing things probably deserves its own article, but I will try and summarise here. Most firms (hopefully) want to improve how they deliver their services to clients, and also how they operate internally. The combination of these two things can lead to: Lower…

Many private practice lawyers pride themselves on offering a highly bespoke service to their clients. When you ask a lawyer what their typical day consists of, you hear things like, “every project is different”, “it depends”, “different stuff comes up every day”. …

Innovation is a hot topic in the legal industry — particularly in law firms. The larger law firms have dedicated legal innovation teams. Many have introduced legal innovation partners, and chief innovation officers. Yet there appears to be confusion around what is meant by the word “innovation”, and what the…

Since the introduction of email, the way in which transactions have been implemented on by legal teams have remained largely unchanged. Historically, there has been heavy reliance on conference calls to run weekly updates and resolve roadblocks in progressing a transaction. Emails would be sent to exchange drafts of documents…

Throughout my legal technology career, I have seen a number of different approaches when it comes to buying legal technology. The ideal approach to buying technology prioritises the business value technology delivers ahead of everything else. Unfortunately, it is all too easy to be distracted by the promise and excitement…